Ybaje believes gaming should be a source of enjoyment — not stress. That's why we give every member all the tools and information they need to play responsibly. Your wellbeing and peace of mind matter more to us than any business goal.
Our commitment to ensuring a healthy gaming experience for every member
Ybaje is strictly for users aged 18 and above. Age verification is carried out at registration and before any withdrawal. Keeping minors out entirely is an ethical obligation we take seriously.
Set your own daily, weekly, and monthly deposit limits. Reductions take effect immediately. With this tool in place, you'll never spend more than you intend to.
Set a cooling-off period from 24 hours up to 6 weeks. During this time, you won't be able to log in or place any bets. Once the period ends, it's entirely your decision whether to return.
You can take a permanent self-exclusion lasting anywhere from 6 months to 5 years. During this period, your account will be completely inactive and cannot be reopened for any reason before the term ends.
At regular intervals, ybaje will remind you how long you've been playing and how much you've wagered. These reminders help you stay aware — so you can judge for yourself when it's time to stop.
If you're struggling with a gaming problem, ybaje's support team is here to help in complete confidence. No judgment, no shame — just genuine support.
If you notice these warning signs, take a break immediately and seek support
Chasing losses by placing larger bets to recover what you've lost
Losing track of how long you've been playing, or skipping sleep and work to keep gaming
Withdrawing from family or friends to focus on gaming
Tendency to hide gaming activity or spending from family
Using money meant for essential expenses or going into debt to fund gaming
Feeling restless or irritable when not gaming, or being unable to stop playing
Responsible gaming means keeping gaming a healthy source of entertainment — without letting it affect other areas of your life. At ybaje, responsible gaming isn't just a policy; it's a culture. We encourage every member to stay mindful of their own limits.
Online betting is growing rapidly in Bangladesh. Alongside this growth, some people are developing unhealthy dependencies on gaming — and that's a real concern. ybaje takes this seriously and actively puts preventive measures in place.
The Three Pillars of Responsible Gaming: Awareness — Understanding your own gaming behaviour; Control — sticking to your limits; Support — seeking help when needed. ybaje actively supports all three.
Betting and gaming on ybaje's platform is for entertainment purposes only. It cannot be a reliable source of regular income, and treating it as one is dangerous. If you feel pressure to earn money through gaming, that is a warning sign.
You can set any of the limits below at any time by going to the Responsible Gaming section in your ybaje account settings. Limits take effect immediately once set.
Set your own maximum deposit amount on a daily, weekly, or monthly basis. For example, if you set a monthly limit of ৳5,000, you won't be able to deposit more than that for the rest of the month — no matter how strong the urge. Limit Reduce Immediate, but Increase Takes 7 days to activate. This waiting period protects you from raising your limits on impulse.
Set a limit on the maximum amount you can lose within a given period. Once you reach the limit, ybaje will automatically notify you and prevent any further bets from being placed.
Set a maximum number of minutes or hours you want to play per session. When the time is up, ybaje will show you a prompt. You can then choose to take a break or end the session.
Set a maximum amount for any single bet. This is especially useful if you want to avoid the temptation of placing large bets.
Tips for setting limits: It's recommended to spend no more than 10% of your monthly entertainment budget on gaming. This keeps the habit healthy and sustainable.
A cooling-off period lets you step away from gaming for a set amount of time. On ybaje, you can activate it yourself — no need to contact support.
The available cooling-off period durations are:
Once a cooling-off period is active, you will not be able to log in or place bets until it expires. ybaje will also pause all promotional and bonus emails during this time. Any balance in your account is kept safe throughout the cooling-off period.
What happens when the cooling-off period ends? Your account does not reactivate automatically once the period expires. You'll need to log back in yourself — ensuring that your return is a conscious, deliberate choice.
Self-exclusion is the most powerful protection tool available — for those who recognise that gaming is having a negative impact on their life and need an extended break. ybaje respects this decision and makes the process straightforward.
Self-exclusion duration:
Once self-exclusion is activated, ybaje takes the following steps:
To start self-exclusion: Send an email to support@ybaje.best with the subject line "Self-Exclusion Request". ybaje will lock your account and send a confirmation email within 2 hours.
Anyone under 18 is strictly prohibited from creating an account or placing bets on ybaje. This isn't just a rule — it's our moral responsibility.
Date of birth is verified at registration. Age is confirmed through the KYC process before any withdrawal. Additional documents may be requested in suspicious cases. Routine account monitoring is carried out to detect any age-related irregularities.
If you suspect a minor in your household is attempting to use ybaje, please contact support@ybaje.best immediately. ybaje will investigate and take action without delay.
Parents and guardians can install parental control software on their devices to restrict access to online gaming sites. ybaje fully supports this step.
Keep in mind: If you notice signs of gaming addiction in a family member, contact ybaje support directly. We will assist you in complete confidence.
Struggling to control your gaming is nothing to be ashamed of — it's a real mental health issue, and help is available. Don't face it alone; reach out for support.
Ybaje's responsible gaming team provides fully confidential support in Bangla. Contact us at support@ybaje.best or via live chat — use "Responsible Gaming Support" as the subject.
Answer the following questions honestly in your own mind — they are for responsible gaming self-assessment:
Do you know exactly how much you're spending on gaming each week, and does it fit within your budget?
After a loss, do you tell yourself "just a little more and I'll break even" — only to keep losing? This pattern is a warning sign.
Has gaming cut into your family time or made it hard to focus at work?
Hiding the extent of your gaming from family or friends? That's a clear warning sign.
Can you stop gaming whenever you want — or does it make you anxious? Answer honestly.
If more than two of these questions get a "yes" from you, reach out to ybaje. We don't judge — we just help.
Keep in mind: Recovery from problem gambling is entirely possible. Thousands of people have sought help and returned to a normal life. The hardest part is taking that first step.
You'll find these tools in the Responsible Gaming section of your account settings
Set maximum deposit limits on a daily, weekly, and monthly basis. Reductions take effect immediately; increases require 7 days.
Take a break from 24 hours up to 6 weeks. No promotional emails during this time.
A gaming break lasting from 6 months to permanently. Once activated, it cannot be cancelled before the period ends.
Pop-up reminders at set intervals — showing how long you've been playing and how much you've wagered.
Answer each question honestly in your own mind — this is for your benefit alone
Have you ever spent more on gaming than you budgeted for and felt regret afterwards?
After a loss, do you find yourself thinking "just a bit more and I'll recover" — only to end up losing even more?
Has gaming negatively affected your family life, work, or studies?
Have you ever used money set aside for essential expenses — such as rent, food, or your children's education — to fund your gaming?
Do you hide your gaming habits or spending from family or friends?
Do you feel restless, irritable, or low when you're not gaming — and does gaming make you feel better again?
Have you ever tried to stop gaming but found yourself unable to, no matter how hard you tried?
Outcome analysis: 0–1 "Yes" — You're generally doing fine; stay alert. 2–3 "Yes" — This is a warning sign; use ybaje's limit tools and cut back on your gaming. 4+ "Yes" — You need support; contact support@ybaje.best right away or activate a cooling-off period or self-exclusion.
Common Questions About Responsible Gaming & Account Policies
Play in a safe environment at ybaje. All our protection tools are always ready for you. Register and enjoy gaming responsibly.